Refund policy

You can always contact us for any return questions at antfamousmerch@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, such as special orders or personalized items. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

We want you to love your purchase, but if you are not completely satisfied, we gladly accept qualified returns by mail within 30 days of receipt.

  • Returned items must be in original, unworn, and sealed condition with all their original tags. 
  • All returns are subject to inspection before a refund is processed.
  • Returned items that do not meet the above criteria or that are damaged in transit back to us may not be refunded. 
  • Shipping and delivery fees are non-refundable.

We do not issue refunds for shipping costs both for the initial shipping or return shipping, and we do not provide free return labels. 

Refunds will be processed to the original payment method only. Once your returned item is received and inspected, you will be notified via email. Approved refund requests will be processed within 5-7 business days after approval.

Your credit card company may take 5 days or more to return the payment back into your account. However, it can take 2 or 3 billing cycles for the refund to show up on your printed credit card statement. Please check with your credit card company before submitting an inquiry. If more than 15 business days have passed since we’ve approved your return, please contact us at antfamousmerch@gmail.com.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.